Thorsten Luedtke, GraphoSupport Manager
"Our customers really appreciate meeting us face to face, in their everyday workplace environment. They like the security that comes from having a supplier who doesn’t just make sure that the paper gets there, but who solves any problems in the printing process, too."
We help our customers to identify and eliminate technical problems when it comes to printing process and production chain. Our specialists act as free advisors. Our R&D unit conducts evaluations and analyses.
The service increases our customers' efficiency. Whatever the technical problem they may be facing, the chances are we've seen it before.
A designated technician can always be reached 24/7. Our specialists help out with claims and services.
We share our expertise when it comes to paper choice, paper handling and printing techniques. We offer advice and education.
Our R&D unit offers perception analyses and evaluationsof paper, ink and print.