Contacts
Address
SE-851 88 Sundsvall
We have to act in harmony with the society in which we operate in order to remain relevant now and in the future.
An ongoing and close dialog with stakeholders helps us understand what expectations there are of us as a company and the needs of our customers.
The dialog helps us to:
- Continuous improve
- Build long-term relationships
- Prioritize our sustainability initiatives
Strategic prioritized areas
In 2021, SCA has identified the issues that are important for the forest products company SCA and its stakeholders.
Fossil-free world
SCA produces and sells renewable products that can replace fossil-based alternatives and thereby contribute to reducing global warming. SCA also contributes to climate benefit through the net growth of the company’s forests, which absorb CO[2] from the atmosphere, and by continuously striving to reduce greenhouse gas emissions from its own value chain.
Valuable forests
Forest is an important part of the earth’s ecosystem. SCA conducts responsible forest management to preserve and develop biodiversity and the forest’s recreational values while securing longterm access to renewable forest raw materials. The company plays an active role in developing forest operations that promote low-impact forestry methods and maintain or enhance conservation values. SCA encourages and helps other forest owners to adopt responsible forest management.
Efficient use of resources
SCA continuously strives to improve its resource efficiency, which contributes to better profitability while also being economical with the planet’s resources and reducing the impact on the environment. Water is an essential resource and we safeguard access to clean water by minimizing our emissions. We work continuously to minimize waste and look for new uses for the company’s waste streams. Through innovation and product development, products are created that contribute to greater material efficiency for the company’s customers.
Responsibility for people and the community
Employees are the company’s most important resource. SCA secures the future need of expertise by developing employees and being an inclusive and attractive employer that puts health and safety first. Through the business, jobs are generated, both directly and indirectly. SCA develops together with, and contributes to, the communities in which the company operates.
Values
To be a credible and transparent company, business is based on a shared set of values derived from SCA’s core values of respect, responsibility and excellence that are described in SCA’s Code of Conduct, which all employees are to comply with. It is to permeate the company’s business relationships and interaction with stakeholders. SCA aims to establish a sustainable supply chain with suppliers and contractors that share the company’s values.
Profitable growth
Long-term profitability requires sustainable and profitable growth in a responsible manner. The forest forms the core of SCA’s operations and profitable growth is created as the renewable forest resource grows and by increasing the value generated by each tree.
Customers and consumers
How we conduct dialogues:
Customer visits, interviews, participation in customer events and seminars, trade fairs, mailings, website, social media.
Main topics:
Climate benefit, environmental impact, ecolabelling, fiber sourcing, forestry, biodiversity,
human rights, reindeer herding, occupational health and safety, customer benefits, resource efficiency, innovation, quality, product safety, discontinuation of publication paper.
How we address the issues:
- Customer surveys and customer visits
- Close dialogue with customers to develop the company’s value chain
- Dialogue about climate footprint, responsible forest management, product safety
- Training in Code of Conduct and the Supplier Standard
- Development of new products and service concepts together with customers
- Life cycle management of products
- Visit to customers by SCA experts in various fields
- Customers who perform audits of SCA’s operations
- Customer magazines, for example SCA Wood Magazine and New Ways
- Ecolabels and so forth, such as WWF ECPI
Dialogues with stakeholders
Employees
How we conduct dialogues:
Performance reviews, workplace meetings, work councils, online surveys, intranet, internal courses, management meetings.
Main topics:
Health and safety, values and workplace culture, attracting and recruitment, skills development,
succession planning, compensation and benefits, business ethics, working conditions,
resource efficiency, environmental impact, product development, strategic development, discontinuation of publication paper.
How we address the issues:
- The Group’s ZERO initiative for developing a health and safety culture, ISO 45001 certification (previously OHSAS 18001)
- Risk analyses and management of pandemic
- Internal digital channels (intranet, electronic displays, Instagram and webinars).
- Consultation activities and separate meetings concerning restructuring in Sundsvall
- The discussion tool “How do we act?” and training in SCA’s Code of Conduct, anti-corruption and business ethics
- Participation in virtual student fairs and partnerships with the educational sector
- SCA’s podcast Ingenjörspodd and the staff magazine SCA Inside
- Introductory course for new employees, skills-enhancement activities, leadership training, Early career program and internships
Dialogues with stakeholders
Investors and owners
How we conduct dialogues:
Investor meetings in conjunction with, for example, interim reports, capital market days, risk reports, the AGM, interviews, website.
Main topics:
Financial performance, market outlook, sustainability, areas of growth, dividend and financial
targets, forest valuation, risk management, corporate governance.
How we address the issues:
- AGM April 15, 2021
- Regular investor and analyst meetings during the year
- Roadshows in conjunction with quarterly accounts
- Risk management as part of the Board of Directors’ Report in the Annual report
Dialogues with stakeholders
Suppliers
How we conduct dialogues:
Follow-up meetings, request for tenders and procurements, interviews, website.
Main topics:
Health and safety, supplier audits, business ethics, human rights, energy consumption, resource efficiency, climate impact, discontinuation of publication paper.
How we address the issues:
- SCA’s Supplier Standard as part of contracts
- Supplier assessments and follow-up meetings
- Risk-based supplier audits performed on-site
- Training of purchasing staff
- Assessing countries and suppliers from a sustainability perspective
- EcoVadis platform
- Follow-up meetings with individual suppliers
Dialogues with stakeholders
Private forest owners
How we conduct dialogues:
Forest owner meetings, physical and virtual meetings, customer magazine, website, social media.
Main topics:
Long-term and sustainable forestry, management methods, forest management plans, ownership rights, forest management certification, nature conservation, profitability.
How we address the issues:
- Business contacts on an ongoing basis during the year
- Customer satisfaction interviews with private forest owners
- A small number of forest owner meetings in 2021 due to the pandemic
- Further development of Skogsvinge™ for greater customer value
- Collaboration with Skogscertifiering Prosilva AB (group certificate for private forest owners)
- “Din Skog” customer magazine for forest owners
Dialogues with stakeholders
NGOs
How we conduct dialogues:
Meetings concerning specific issues, interviews, reporting to ecolabels and sustainability indexes, websites.
Main topics:
Forest management, biodiversity, climate and environmental issues, resource efficiency, green energy, human rights, hunting, reindeer herding.
How we address the issues:
- Stakeholder dialogues
- Memberships and involvement in organizations such as the Swedish Forest Industries Federation, the Confederation of European Paper Industries (CEPI), FSC and PEFC
- Involvement in the continued revision of the Swedish FSC standard, other standards and ecolabels
- Onsite visits to the company’s forests
- Collaboration with BirdLife to restore wetlands and improve conditions for birds, such as Ural owls
- Dialogue with reference groups in conservation parks
Dialogues with stakeholders
Society
How we conduct dialogues:
Dialogue meetings, local events, public consultation, interviews, websites.
Main topics:
Occupational health and safety, environmental issues, local issues, renewable energy, reindeer herding, labor market, education, community engagement, diversity issues, human rights.
How we address the issues:
- Dialogues with regulators, government authorities, municipalities and lobbyists
- Consultation and dialogue about investments, permits, employment and other local issues
- Consultation meetings with local Sami communities and residents living near to SCA’s industries and forests
- Board representation or participation in organizations for regional development, such as chambers of commerce and Junior Achievement Sweden in the northern counties
- Participation in “Skogen i skolan”
- Supervisory and annual reporting to government authorities, for example environmental reports
Dialogues with stakeholders