Regardless of our customer’s location, our aim is to provide the best possible quality and problem-free operations for our customers when they use our various grades of pulp.
To offer our customers enhanced support, we have a well-developed technical customer service to provide our customers with quick answers and contribute to a unique solution for each problem.
We cooperate extensively with agents throughout Europe to collect and convey customers’ opinions with regard to products and services.
SCA controls the entire refinement chain, from the selection of suitable wood fibre to pulp manufacturing and the production of various fibre-based products. Knowledge of the entire refinement chain and its processes allows us, as a pulp supplier, to contribute to our customer’s productivity and product quality.
Why should we be your partner in technical issues?
- We have unique expertise based on strong ties with mill-based development teams, R & D centre and the local university
- We have extensive experience in joint projects comprising several partners
- We possess advanced analysis tools for chemical and physical analysis as well as microscopy
- We have access to efficient pilot and laboratory equipment for
development work
- We have developed skilled competence for customer cooperation regarding Carbon Footprint, FSC, TCF and other environmental questions